Shipping Information
Shipping Information
At BlueCoconut, caring for the planet comes first. That’s why we ship our products directly from our trusted production partners instead of using multiple warehouses and extra transport steps.
This approach significantly reduces packaging waste and lowers our carbon footprint, helping us do our part for a cleaner, healthier planet.
Because we choose a more sustainable delivery process, your order may take a little longer to arrive, but it allows us to keep our prices fair, reduce unnecessary emissions, and create a smarter way to shop together.
Order Processing
All orders are processed within 1–3 business days, excluding weekends and public holidays. Processing begins once we receive your order confirmation email. When your order has been shipped, you’ll receive a notification with the tracking details.
Shipping Costs
At BlueCoconut, we strive to make shopping easy and affordable. Most of our products ship free of charge unless otherwise stated at checkout.
Shipping Times
At BlueCoconut we are committed to providing the best value for money. That’s why we choose to ship products directly from our trusted production partners. By skipping unnecessary transport steps and storage, we reduce packaging waste and our carbon footprint — while also keeping prices fair for you. This conscious approach may mean your order takes a little longer to arrive, but it helps us create a more sustainable and affordable way of shopping together.
Estimated delivery times:
• 5–10 business days: International shipping for standard items
• 7–12 business days: International shipping for larger items
Delivery times are estimates and may vary depending on customs, carrier delays, or public holidays. While we do our best to deliver on time, BlueCoconut cannot be held responsible for delays caused by external shipping providers.
Warehouse Location
Our logistics partners ship directly from our main fulfilment centre and trusted suppliers to ensure the fastest and most sustainable delivery possible.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. BlueCoconut cannot be held responsible for non-delivery resulting from address errors. If an order is returned due to an incorrect address, we will refund the product amount (excluding any shipping costs) and you may place a new order with the correct address.
Communication
Once your order is on its way, you’ll receive an email notification with tracking information. If you have not received confirmation within a few days, please check your spam folder or contact us at info@blue-coconut.com
Need Help?
If you have any questions about your order or shipping, please contact our team at info@blue-coconut.com We’ll be happy to assist you.